Airservices is Australia's air navigation service provider - we provide air traffic control, aviation rescue and fire fighting and air navigation services.

Aircraft Noise Ombudsman

The Aircraft Noise Ombudsman (ANO) conducts independent administrative reviews of Airservices management of aircraft noise-related activities, including:

  • the handling of complaints or enquiries made to Airservices Australia about aircraft noise
  • community consultation processes related to aircraft noise
  • the presentation and distribution of aircraft noise-related information.

Current charter

ANO charter 2015

Previous charter

ANO charter 2012

ANO charter 2010