Airservices is Australia's air navigation service provider - we provide air traffic control, aviation rescue and fire fighting and air navigation services.


Read more about Melissa’s Airservices story

I am an Air Traffic Management Information Specialist and On-the-Job Training Instructor (OJTI) within the Notice to Airmen (NOTAM) and Pilot Briefing Office. My work in the Briefing office involves addressing flight plans and sending them to our controllers. In the NOTAM office I work with Aerodrome Reporting officers, Civil Aviation Safety Authority and the military on a daily basis to disseminate information about facility outages or airspace restrictions.

I joined Airservices in the Network Coordination Centre (NCC; previously the National Operation Centre) as a traffic management officer, after working in operations for a charter airline. I had been interested in the work Airservices does since studying at university. While at Airservices I’ve learnt how the many areas of the aviation industry have to work together to ensure safe flights.

What I have learnt from working within the NCC and with our stakeholders has been extremely valuable to my aviation career and development. My role is very unique and I enjoy learning more about the ways we contribute to aviation and the new ways we are adapting to improve our service.


Read more about Mitch’s Airservices story

I am an ATM (air traffic management) information specialist working within the Network Coordination Centre (NCC) in Canberra.

I joined the Notice to Airmen (NOTAM) Office and have since had the opportunity to be trained in the Pilot Briefing Office, I am currently working in both roles.

What attracted me to Airservices Australia was their involvement in all aspects of the aviation industry. In my current role I interact regularly with pilots, airlines, and airports across Australia; while working closely with government departments such as Civil Aviation Safety Authority (CASA) and other NOTAM Offices internationally.

Working in the NCC also gives me the opportunity to interact with many of the other departments within Airservices including the procedures designers, aeronautical information specialists and air traffic controllers. Having studied air traffic management systems at university, it has been a great experience to apply this knowledge in the real world.


Read more about Matthew’s Airservices story

I am currently employed as a network operations duty line manager in the Network Coordination Centre (NCC). We are responsible for coordinating service provisions between airlines and air traffic control. This communication ensures the smooth running of the Australian network with a prime focus on safety awareness. The NCC is also responsible for issuing safety information via Notice to Airmen (NOTAM) and provides a platform for issuing flight plans Australia wide.

I joined Airservices as a traffic management officer in Canberra. After my initial six week training, I was advised that there was an opportunity to move to Brisbane to join the Flight Information Officer Team. This was an excellent opportunity to learn the link between air traffic control and service provisions around the country.

As the sole air traffic control provider in Australia, Airservices provides a great platform for leaning the ins and outs of the Australian aviation industry. Airservices has given me the opportunity to travel both domestically and internationally for improving my overall portfolio. The ability to move within the company is also very accessible, many of my colleagues have moved into different areas of the business that they were interested in learning more about. For me, I enjoy coming to work knowing that no two days are going to be the same.