In 2017–18, we built on our transformation to become a more customer-centric organisation, focused on delivering our services in a way that creates value for our customers while maintaining and enhancing aviation safety.
Airservices provides safe, secure, efficient, environmentally responsible air navigation and aviation rescue fire fighting services for the aviation industry and community on behalf of our owner, the Australian Government.
|3,534* Employees (total)|
|1,067* Operational air traffic controllers|
|843* Operational aviation rescue fire fighters|
* As at 30 June 2018
|2 Air traffic control centres managing 11% of the earth’s airspace|
|29 Airports with air traffic control towers|
|26 Airports with aviation rescue fire fighting services|
In 2017–2018, Australian skies were busier and safer than ever.
|2 of the top 10 busiest routes globally
OAG Punctuality League 2018: Full-year data 2017
|+4MAir traffic movements||0Significant attributable safety occurrences|
Aircraft incidents responded to by our aviation rescue fire fighters
We delivered efficient and environmentally responsible services that were valued by our customers.
in fees waived for not-for-profit
Aviation rescue fire
fighting service readiness
Maintained prices at
We made customer-centric decisions and continuously improved our business.
NET PROFIT AFTER TAX
GROWTH IN REVENUE*
INVESTMENT IN CAPITAL PROGRAMME
FALL IN EXPENSES*
RETURN ON ASSETS
REDUCTION IN OPERATING COST PER IFR FLIGHT HOUR*
REDUCTION IN LOST TIME INJURY FREQUENCY RATE*
DECREASE IN INTERNAL PROJECT COSTS*
*Compared to 2016–17
We embraced innovation and invested in technology.
|The transition of our corporate information technology to a managed service in the secure cloud is the largest in Australian Government history.|
|Invested in future benefits||
|With the signing of the OneSKY contracts, harmonised civil and military air traffic control in Australia is assured.|
Year at a glance
Click image to enlarge